THE SIMPLIFIED PLANNER
WHEN WILL THE 2015 SIMPLIFIED PLANNERS BE BACK IN STOCK?
We are officially sold out of our 2015 Simplified Planners. Please click here to sign up to be notified when our NEW editions are released on May 6. You can read more about our new Simplified Planners here. On May 6 we will release our 2016 Weekly (Aug 2015 - Dec 2016) and Academic Daily (Aug 2015 - Jul 2016) editions. On September 9 we will release our Calendar Year Daily edition (Jan 2016 - Dec 2016).
CAN I SEE A COMPARISON BETWEEN THE DAILY AND WEEKLY EDITIONS?
WHAT IS NEW ABOUT THE 2015 - 2016 SIMPLIFIED PLANNER?
The new and improved Simplified Planner features a brand new size (smaller!). It's smaller than previous editions by 1" top to bottom and 1 inches side to side. It's also a bit thinner as we've made a small change to the paper weight to allow for stronger binding. We searched high and low for a wire-o binding that would allow you flip the cover front to back while still staying sturdy and strong and are THRILLED with our new TRUE GOLD binding (instead of our previous brass colored binding). We also added hints of color to every page, tips (like - "Valentine's Day is in seven days!") in very discrete places on select pages and simplified (pun intended!) the page layout to allow more space for writing. Additionally, the new Simplified Planners will arrive packaged inside beautiful, custom navy and gold boxes. We hope you'll use these boxes to house your Simplified Planner as a keepsake for years to come or to hold momentos or special photos from the year.
CAN I PRE-ORDER A SIMPLIFIED PLANNER?
We put our Simplified Planners on sale the minute they're available! We know how excited you are to receive them, so we make sure to have them in stock before you pay for yours. Our launch days are super exciting, so mark your calendars for May 6 at 10am EST (Academic Daily and 17 Month Weekly Editions) and September 9 at 10am EST (Calendar Year Daily Edition). You can purchase yours at EmilyLey.com or at any of our amazing retailers.
I HAVE THE 12 MONTH WEEKLY FROM LAST YEAR, DO I HAVE TO GET THE 17 MONTH WEEKLY TO CONTINUE USING THAT FORMAT?
Yes. We thought long and hard about this change and found that some of our customers wanted to begin using their Weekly Simplified Planner in August (especially those who were students or who had children in school) and some wanted to begin using their Weekly Simplified Planner in January. What better way to meet everyone's needs than by combining the two! You can use your Weekly Simplified Planner beginning whatever month you choose and use it for an entire year - just like our Daily Editions. Simply purchase your next edition whenever you're ready!
YOU TOOK AWAY THE HALF HOUR TIME SLOTS ON THE DAILY PAGES - TELL ME HOW YOU MARK APPOINTMENTS FOR TIMES IN BETWEEN?
We really wanted to streamline the overall look of the Simplified Planner Daily Edition pages for 2015-2016 and redesigned the pages numerous times (many cups of coffee were involved in this!). After trying multiple formats, we decided that the two most important parts of the page (calendar and to-do list) deserved equal space and should be the focal point of the page. We also wanted to extend the hours marked for each day to 6am to 8pm (from last year's 7-7). To do that and still give ample space to each section, we had to remove lines from the calendar section. Emily used this page layout for a few months and simply marked half-hour appointments on the hour mark like this -----> 2:30 // Dentist Appointment. She loved it and found the simplicity of the new streamlined page design to be refreshing. We hope you do too!
I KNOW YOU MAKE THREE DIFFERENT EDITIONS OF SIMPLIFIED PLANNERS - WHICH ONE'S RIGHT FOR ME?
We publish three editions of the Simplified Planner every year. Two are released in the Spring (Academic Daily [Aug-Aug] and 17 Month Weekly [Aug - Dec]) and one is released in the Fall (Calendar Year Daily [Jan-Dec]). They tend to sell out quickly, so we hope you'll follow us on Instagram or Facebook for up to date news. The Daily Editions feature monthly spreads and a simple day-on-a-page format (with shared weekend pages) that includes space for your calendar, to-do list, notes and dinner as well as an inspirational quote (see pages up close here). The Weekly Edition features monthly spreads as well as a simple week-to-a-two-page-spread format (see pages up close here).
CAN I SELL THE SIMPLIFIED PLANNER IN MY STORE? CAN I BUY THE SIMPLIFIED PLANNER NEAR ME?
WHAT IS THE SIMPLIFIED PLANNER APP?
WHERE CAN I FIND YOUR FREE PRINTABLE LIBRARY?
Right here. You'll need to open these on a computer. We're always adding new printables so check back often!
DO YOU STILL OFFER PERSONALIZED ITEMS?
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Paypal and all major credit cards.
DO YOU OFFER GIFT CERTIFICATES?
We sure do! Our e-gift certificates have been very popular!
DO YOU CHARGE SALES TAX?
We do. Sales tax will be charged for customers in Florida, Pennsylvania, New York and Ohio.
SHIPPING & HANDLING
CAN YOU ESTIMATE MY SHIPPING COSTS?
Unfortunately, no. Our shipping costs are calculated at checkout based on real-time rates from a few carriers--and include a bulk discount due to our volume. You are able to see shipping costs at checkout, before finalizing your order.
HOW LONG DOES IT TAKE MY ORDER TO SHIP?
Good question! Your order will ship very quickly - normally the next business day after your order is placed. The shipping method selected at checkout will indicate how many days it will take for the package to arrive on your doorstep once shipped. Fret not, we'll keep you updated every step of the way. You'll receive an email when your order ships and when your order is delivered.
CAN I CHANCEL OR CHANGE MY ORDER?
Orders may not be changed or cancelled once they are placed. Please note this means we are unable to make changes to your shipping address once an order has been received. Please verify your shipping address is correct at checkout (through our shop AND through PayPal if you choose to checkout with their services) before submitting your order. Emily Ley is not responsible for orders shipped to incorrectly submitted addresses.
CAN I RUSH MY ORDER?
Yes! You can choose an expedited shipping option at checkout. Please note that your order will still take time to process and prepare for shipping.
DO YOU SHIP INTERNATIONALLY?
We do! Please note, import duties, taxes, and charges are not included item prices or shipping costs. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. Please allow 6-8 weeks (minimum) for International shipments to arrive.
CAN I CHANGE MY SHIPPING ADDRESS?
Unfortunately we are unable to make changes to your shipping address once your order is placed. The minute an order is placed, it is transmitted directly to our warehouse who begins processing it right away - meaning shipping is super fast! Unfortunately because of this, we are unable to make any changes to an order once its placed.
WHAT IS YOUR RETURN POLICY?
All orders are non-refundable unless your items arrive damaged or we accidentally sent you the wrong item and must be unused. Please contact us at support (at) emilyley (dot) com in either of these cases.
MY ORDER ARRIVED WITH SOME DAMAGE. HELP!
Absolutely! We want you to be 100% thrilled with your purchase! Please contact us at support (at) emilyley (dot) com.
MAY I PLACE A CUSTOM OR PERSONALIZED ORDER?
At this time we do not accept custom or personalized orders. Twice per year (once for Back to School and once for the holidays) we offer our Great Day Plates® and personalized Holiday Cookie Plates as flash sales. Follow us on Instagram or subscribe to our newsletter for those date announcements.
DO YOU EVER OFFER DISCOUNT CODES OR COUPONS?
We have 3 sales every year (a "Spring Cleaning" flash sale, our Birthday Sale [July] and Cyber Monday the Monday after Thanksgiving!) From time to time we may offer additional discounts exclusively to our Instagram, Facebook and Newsletter friends!
DO YOU OFFER GIFT WRAPPING? OR GIFT NOTES?
Not at this time.
IS EMILY LEY SOLD IN A STORE NEAR ME? CAN I CARRY EL IN MY STORE?
Great question! We're so excited about our wholesale partners worldwide! If you're a brick & mortar retailer interested in carrying the Emily Ley line, please check out our Wholesale page for more information!
I LOVE THE GOLD PICTURE FRAMES YOU POST PHOTOS OF. WHERE CAN I GET THEM?
Emily painted most of her gold picture frames (Ribba from Ikea or cheap Target frames) with Valspar's brilliant gold spray paint. Easy peasy!