HOW LONG DOES IT TAKE MY ORDER TO SHIP?
Good question! We know how excited you are about your order and promise to process orders as quickly as possible. Please allow 5 - 7 business days for your non-personalized order to be shipped to you. Please allow three weeks for your personalized order (including orders that contain both personalized and non-personalized items) to be created and ready to ship from our studio.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Emily Ley accepts Paypal and all major credit cards.
DO YOU SHIP INTERNATIONALLY?
We do!
DO YOU CHARGE SALES TAX?
Yes. All orders placed in the state of Florida will be charged 7.5% sales tax.
MAY I PLACE A CUSTOM ORDER?
At this time we do not accept custom orders.
DO YOU OFFER GIFT WRAPPING?
Not at this time, but we're thinking about it!
WHAT IS YOUR RETURN POLICY?
Personalized items are non-refundable unless Emily Ley has made an error. If so, please contact us at shop@emilyley.com and we'll be happy to make it right quickly!
IS EMILY LEY SOLD IN A STORE NEAR ME? CAN I SELL YOUR PRODUCT IN MY STORE?
Great question! We're so excited about our new wholesale partners nationwide! If you're a retailer interested in carrying the Emily Ley line, please check out our Wholesale page for more information!
