When is the last day to order to receive my order before Christmas?
The last days to order to receive your domestic purchase by Christmas are listed below. International delivery times are not guaranteed.
• Oatmeal Lace Clutches, December 1, 2013
• Personalized items, journals, canvases, growth charts and folders, December 6, 2013
• Simplified Planners and everything else, December 18, 2013
Where can I find your Free Printable Library for my Simplified Life Binder?
Right HERE! We're always adding new printables so check back often! Enjoy!
How long does it take my order to ship?
Good question! We know how excited you are about your order and promise to process orders as quickly as possible. Please allow 5 - 7 business days for your non-personalized order to be shipped to you. Please allow three weeks for your personalized order (including orders that contain both personalized and non-personalized items) to be created and ready to ship from our studio.
What forms of Payment do you accept?
Emily Ley accepts Paypal and all major credit cards.
Do you ship internationally?
Do you offer gift certificates?
We sure do! Our e-gift certificates have been very popular!
Do you charge sales tax?
Yes. All orders placed in the state of Florida will be charged 7.5% sales tax.
May I place a custom order?
At this time we do not accept custom orders.
Do you ever offer discount codes or coupons?
We have about 3-4 sales every year (a "Spring Cleaning" flash sale, our Birthday sale in July and Cyber Monday the Monday after Thanksgiving!) From time to time we'll offer additional discounts exclusively for our Instagram, Facebook and Newsletter friends!
Do you offer gift wrapping?
Not at this time.
What is your return policy?
Personalized items are non-refundable unless Emily Ley has made an error. If so, please contact us at email@example.com and we'll be happy to make it right quickly!
Is Emily Ley sold in a store near me? Can I sell your product in my store?
Great question! We're so excited about our new wholesale partners nationwide! If you're a retailer interested in carrying the Emily Ley line, please check out our Wholesale page for more information! We are not currently offering our customized / personalized products for wholesale.