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Holiday 2016 FAQs


Do I need a coupon code to access Holiday Weekend Sale discounts?
Nope! Everything in the Emily Ley shop has already been marked down up to 50% and the ELPlaybook.com resources have all been marked down 40%. No coupon code necessary.

How long will the sale be running?
The sale begins at 12:01am EST on Friday, November 25 and will end at Midnight EST on Monday, November 28. 

Are you running any shipping promotions this weekend? 
Yes! All weekend long we're offering free domestic shipping on orders placed over $100. 

Can I make a change to my order once it's been placed?
Unfortunately we're unable to make changes to order details (name, personalization, address, products, email, etc) once an order is submitted through our shop. Our shipping partner picks up the order automatically and begins processing it immediately to get it into your hands as soon as possible.

Do you offer price adjustments for orders placed prior to the sale?
We do not offer price adjustments on any orders placed prior to the start of our Holiday Weekend Sale.

When will my order placed during the Holiday Weekend Sale ship?
All orders placed during the Holiday Weekend Sale will ship from our warehouse within 3-5 business days, with the exception of monogrammed orders which take and additional 6-8 days for processing. You'll receive tracking details as soon as your order ships out! *Ship times for the Emily Ley Personalized shop require an additional 7-9 business days for processing. Please note: Orders from the Personalized Shop must be purchased separate from other products.

For additional FAQ's and shop policies, click here:
https://www.emilyley.com/pages/faq

Best wishes for a lovely holiday season!

Warmly,

The EL Team

copyright 2016 emily ley